PrinterMS
ScannerStops the printer

Canon E202 error code

Scanner carriage position fault

Canon E202 usually indicates a scanner carriage position fault: the carriage cannot find its home position or is obstructed while moving.

What does this error mean?

The fault may be caused by an obstruction in the carriage’s path or a faulty sensor. Some models also have a scanner transport lock: check that it is released if the printer has recently been moved.

What can you safely try?

  1. 01Check that the scanner transport lock is released, if your model has one.
  2. 02Wipe the scanner glass and narrow glass strip with a soft cloth.
  3. 03Switch the printer off at the main power switch, wait a few minutes, then switch it back on. Some temporary faults clear this way.

When should you call a technician?

If the code returns, call a technician to check the scanner assembly.

Do you rent out or manage printers?

If you manage the printer at a customer’s site, you can record the fault on site in PrinterMS using QR issue reporting, and any parts used are automatically added to its service history. See printer fleet management.

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